Frequently Asked Questions

  • We are open 7 days a week and on Public Holidays.

    Business Hours:
    Monday to Thursday: 3:00pm to 1:00am
    Friday: 3:00pm to 3:00am
    Saturday: 2:00pm to 3:00am
    Sunday: 2:00pm to 1:00am

    Other details are also at the bottom of the web page.

  • At Galaxy Pool Lounge, we have a variety of games.

    We offer American and Chinese pool tables, snooker tables, table tennis, mahjong, poker, foosball and a selection of arcade games.

    View our Price List for rates and promotions.

    View our Gallery for a list of games and images.

  • You can either make a booking or walk in.

    Please note: Friday and Saturday nights can be very busy and bookings are recommended for Family or Groups bookings.
    Walk-ins may experience a 15 to 30 minute wait.

  • Minimum hire is 1 hour, but you are welcome to play longer during business hours.

  • Yes, we welcome patrons of all ages.
    Patrons under 15 must be accompanied and supervised by an adult.

  • When hiring any of our games, you may be asked to leave an ID when equipment is handed out.
    Please return all equipment at the end of your session and your ID will be returned.

    Regular and loyal patrons usually won’t need to leave an ID.
    Any ID left unclaimed is held for a short period and then taken to the local police station if not collected.

    Patrons must respect the equipment, play safely and follow staff instructions at all times.
    No smoking, vaping or alcohol is allowed in the premises.
    No drinks and no sitting on any pool or table tennis tables.

  • You can call, send an email‍ or visit ‍Contact page for details.

    Other details are also at the bottom of the web page.

  • We are located at:
    432/440 High St, Preston VIC 3072 near the High Street and Murray Road intersection.
    Travel North up High Street and we’re on the right.

    View us on Google Maps

    Other details are also at the bottom of the web page.

GENERAL

  • Yes, there is street parking only.

  • There is no onsite parking. Street parking only.

PARKING

  • We have American, Chinese pool tables and Snooker tables.
    All are standard size pool tables.

    View them in the Gallery.

  • Yes, cues and chalk are provided with any pool table hire.

  • Yes, you can bring your own cue.
    Regular players can hire lockers for cue storage.

    View our Price List.

  • Yes, we run a weekly pool competition on Wednesday nights.
    For more information, visit our What's On page.

    Organisers and clubs are also welcome to run their own pool competitions or tournaments at our venue.

  • Yes, coaches can train players here.
    We also offer players discounted rates for practice sessions.

    View our Price List.

POOL TABLES

  • Yes, we have table tennis courts located on Level 1.

    View them in the Gallery.

  • Yes, bats and balls are provided with any table tennis hire.

  • Yes, coaches are welcome to train players at our venue.

  • We currently don’t run table tennis events, but organisers are welcome to run their own competitions or tournaments here.

TABLES TENNIS

  • Pool table hire starts from $22 per hour.
    Table tennis courts are $22 per hour.

    For other games and full pricing, visit the Price List.

  • Yes, off-peak pricing applies Monday to Friday.
    Weekends and Public Holidays incur a 10% surcharge.

  • Yes, we accept most credit cards and cash.

  • Currently, we don't offer Gift Vouchers.

PRICING & PAYMENTS

  • Yes, we sell snacks and non-alcoholic beverages.
    We do not provide hot food.

  • Yes, but please ask a staff member before bringing any food or drinks into the venue.
    Alcohol is not allowed inside the premises.

FOOD & DRINKS

  • Yes, kids are welcome at Galaxy Pool Lounge.
    Patrons under 15 must be accompanied and supervised by an adult.

  • Yes, we offer junior rates for patrons under 15.

    View our Price List.

KIDS & FAMILIES

  • You can book a table or any other games by phone, email or via our Contact page for more info.

  • Yes, we take group bookings.
    Contact us for availability.

  • Yes, you can book parties or private events.
    Contact us by phone, email or via the Contact page for availability.

  • Yes, clubs and organisers are welcome to run competitions or tournaments here.

    Contact us to discuss availability and requirements.

  • Yes, coaches can book private sessions to train players on any of our pool tables or table tennis courts.

    Coaches can contact us by phone, email or visit the Contact page for availability and requirements.

BOOKINGS & EVENTS

  • Our general house rules apply to all games.

    (See “What are your house rules?” in the General section.)

  • Yes, we sell a range of pool and table tennis accessories.
    Check the display cases near the counter or ask a staff member.

    Some items can also be viewed in the Gallery.

  • Yes, we currently offer cue tip replacement and basic cue repairs.

EQUIPMENT AND RULES